At Oscar Retreat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase with us. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect personal information when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact us for inquiries or support

This may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (only necessary for cash on delivery)

2. How We Use Your Information

The information we collect is used to:

  • Process your orders and deliver products to you.
  • Respond to customer service inquiries.
  • Send order updates and promotional offers (if you have opted-in).
  • Improve our website and services.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as the only payment method for purchases. For COD orders, we may collect the address and contact information necessary to deliver the products to you. Please ensure the details are accurate to avoid any delivery issues.

4. Sharing Your Information

We do not share or sell your personal information to third parties. However, your information may be shared with our trusted delivery partners solely for the purpose of completing the delivery of your order.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Opt-Out & Control Over Your Information

You have the right to opt-out of receiving promotional emails and other marketing materials from us. To opt-out, please contact us at [email protected] with the subject “Opt-Out Request,” or simply click the unsubscribe link found in our promotional emails.

If you wish to access, update, or delete any personal data we hold about you, please send us a request to the email address above.

7. Security of Your Information

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Oscar Retreat
Email: [email protected]