Welcome to Oscar Retreat! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our website.
1. Acceptance of Terms
By using our website or purchasing products from Oscar Retreat, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. We reserve the right to update or modify these terms at any time, and any changes will be posted on this page with an updated revision date.
2. Products and Services
Oscar Retreat offers a range of home decor products. All product descriptions, images, and prices on our website are accurate to the best of our knowledge. We reserve the right to make changes or updates to our product offerings without notice.
3. Ordering and Payment
We currently only offer Cash on Delivery (COD) as the payment method for all orders. By placing an order, you agree to provide accurate delivery information. In case of an incorrect address or contact details, we may not be able to fulfill your order.
Upon receiving your order, our team will contact you to confirm your order and delivery details. Payment is due at the time of delivery.
4. Shipping and Delivery
We make every effort to ensure timely delivery. Delivery times will be provided at the time of order confirmation. However, we are not responsible for delays caused by factors beyond our control, including but not limited to weather, natural disasters, or courier delays.
You are responsible for ensuring someone is available to receive the delivery and make the payment at the time of delivery. If there is no one available, the delivery may be rescheduled or canceled.
5. Returns and Exchanges
Our goal is to ensure you are completely satisfied with your purchase. If you receive a defective or damaged item, please contact us within 7 days of delivery to request a return or exchange. Items must be in their original condition and packaging for a return or exchange.
Non-defective items may not be eligible for returns. Please check the product description and images carefully before making a purchase.
6. Intellectual Property
All content on our website, including images, text, logos, graphics, and product descriptions, is the property of Oscar Retreat and is protected by intellectual property laws. You may not use, copy, or distribute any content from our website without our prior written consent.
7. Limitation of Liability
Oscar Retreat will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the total amount paid for the products purchased.
8. Indemnification
By using our website, you agree to indemnify, defend, and hold harmless Oscar Retreat and its affiliates from any claims, losses, or damages arising from your use of our website or violation of these Terms and Conditions.
9. Prohibited Conduct
You agree not to:
- Use our website for any unlawful purpose.
- Engage in any conduct that could damage, disable, or impair the functionality of our website.
- Attempt to gain unauthorized access to our systems or accounts.
10. Privacy Policy
By using our website, you acknowledge and agree to the terms outlined in our Privacy Policy. This policy explains how we collect, use, and protect your personal information.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Oscar Retreat
Email: [email protected]